Senior Service Engineer

Location: Peterborough | Type: Permanent

Job Role

We are looking for an experienced Air Conditioning and Refrigeration Engineer to be based at our Peterborough branch.

  • This is a mobile role which involves travelling extensively in the areas covered by the Branch and attending service call outs.
  • There will at times be the requirement to travel further afield with occasional overnight stays.
  • Working in the field attending call outs to commercial, industrial and occasional domestic clients.
  • Diagnosing and fixing faults and problems with refrigeration and air conditioning equipment in
    commercial, industrial and domestic units.
  • Liaising with your branch to order parts and items that are required to fix faults you have
  • Engineers are required to cover an out-of-hours on-call service on a rota basis. All overtime is
    during out of hours work is paid.
  • Ongoing training and development opportunities are available through our recognised training
    school offering City & Guilds accredited courses.

Candidate Requirements

  • Must have a solid working knowledge as a mobile air conditioning and refrigeration service engineer.
  • Must hold Refrigerant handling C&G2079 or equivalent.
  • Must hold a minimum of an NVQ2 or equivalent in Refrigeration and Air Conditioning.
  • Must show excellent organisation, communication and prioritisation skills.
  • The ideal candidate will show outstanding customer service skills with the ability to translate technical jargon into understandable language for the client.
  • The prospective candidate shall have a good, demonstrable knowledge of commercial and industrial refrigeration and air conditioning engineering.
  • A full, valid UK driving licence is essential.
  • Experience of servicing and maintaining refrigeration equipment ranging from small cabinet refrigeration to larger pack systems.
  • Entails refrigerant handling so a good working knowledge of this is important.
  • Standard hours are 40 hours per week with the requirement to cover out of hours call outs on a rota basis.

We take pride in our Company values and so along with the above we are looking for someone who would ‘live’ them in their day to day role, demonstrating professionalism and great customer service at all times.

Adventurous A ‘can do’ attitude, ability to ‘think outside the box’ in challenging situations, proactive problem solver.  Demonstrating flexibility and adaptability and a willingness to learn new skills and ways of working.

Dedicated Enthusiasm to deliver an excellent service every day to both colleagues and customers, understanding the importance of reflecting accuracy and attention to detail.

Courteous Always respectful, polite and considerate when dealing with colleagues and customers alike with a naturally friendly and professional manner. 

Outstanding Able to deliver a high-quality service through continuous improvement of knowledge of the business and customer needs.  Driven and motivated by a personal desire to succeed.

Connecting Ability to build excellent working relationships with colleagues and customers; A proactive team player, displaying positive energy and enthusiasm with an optimistic attitude towards teamwork, willing to pitch whenever necessary to support colleagues.

KnowledgeableA desire for personal development of knowledge and skills and those of the team.


Standard hours are 40 hours per week with the requirement to cover out of hours call outs on a rota basis. We offer a competitive salary and additional income can be earned from generous overtime payments and call out rota.

We are an equal opportunities employer.

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