Service Engineer

Location: Northampton | Type: Permanent

Job Role

We are looking for an experienced Air Conditioning and Refrigeration Service Engineer to join our Northampton branch.  

The Role 

  • This is a mobile role which involves travelling extensively around Northampton and surrounding areas, visiting client sites to service and maintain air conditioning and refrigeration equipment.
  • Working in the field attending call outs to commercial, industrial and occasional domestic clients.
  • Diagnosing, fault finding and problem solving on refrigeration and air conditioning equipment in
    commercial, industrial and domestic sites.
  • Engineers are required to cover an out-of-hours on-call service on a rota basis. All overtime / out of hours work is paid.

Candidate Requirements

  • Must have solid working knowledge and experience as a senior mobile service engineer on commercial, industrial and domestic sites.
  • Experienced, confident engineer with the ability to work independently.
  • In particular, must have demonstrable experience of working with split systems, VRV’s, VRF’s, Close Control, Chillers and AHU’s.
  • Refrigerant handling C&G2079 is essential.
  • Minimum NVQ 2 or equivalent in Refrigeration and Air Conditioning.
  • Must show excellent organisation, communication and prioritisation skills.
  • The ideal candidate will show outstanding customer service skills with the ability to translate technical jargon into understandable language for the client and provide neat detailed reports.
  • In order to be able to best serve our customers, the successful candidate must be based within 30 miles of Northampton and have a full, valid UK driving licence.

We take pride in our Company values and so along with the above we are looking for someone who would ‘live’ them in their day to day role, demonstrating professionalism and great customer service at all times.

Adventurous A ‘can do’ attitude, ability to ‘think outside the box’ in challenging situations, proactive problem solver.  Demonstrating flexibility and adaptability and a willingness to learn new skills and ways of working.

Dedicated Enthusiasm to deliver an excellent service every day to both colleagues and customers, understanding the importance of reflecting accuracy and attention to detail.

Courteous Always respectful, polite and considerate when dealing with colleagues and customers alike with a naturally friendly and professional manner. 

Outstanding Able to deliver a high-quality service through continuous improvement of knowledge of the business and customer needs.  Driven and motivated by a personal desire to succeed.

Connecting Ability to build excellent working relationships with colleagues and customers; A proactive team player, displaying positive energy and enthusiasm with an optimistic attitude towards teamwork, willing to pitch whenever necessary to support colleagues.

KnowledgeableA desire for personal development of knowledge and skills and those of the team.


Standard hours are 40 hours per week with the requirement to cover out of hours call outs on a rota basis. We offer a competitive salary and additional income can be earned from generous overtime payments and call out rota.

We are an equal opportunities employer.

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