Founded in 1964 by John Adcock, we have grown to become a widely respected organisation within the cooling and heating industry. Our numerous awards at company and individual level are testament to this.
Adcock invests in extensive technical training for over 230 staff based in regional offices, to ensure continuous service coverage for customers.
We are proud of our company, proud of our staff and proud to serve our clients. With family values at our core, we truly look after customers and staff resulting in many years of loyalty from both.
Since Adcock’s launch over five decades ago, our ethos and approach have stood the test of time.
Quality workmanship, morals and service still set us apart from competitors, and our customers are at the heart of everything we do.
Simply put, "we combine traditional values of honesty and integrity, together with providing service at the best price with the highest engineering standard to give complete customer satisfaction"
We are a family business and have family values at our core; we respect one another and always treat others as we would like to be treated ourselves. We expect the highest moral and ethical standards from everyone involved with our business.
Be confident and resourceful in the face of challenges, demonstrating a can-do attitude for the benefit of all.
Delivering on our promises to both colleagues and customers because we are accountable and believe in our values.
Treat colleagues and customers with respect and undertake all tasks with honesty, transparency and integrity.
Be the best and deliver a top quality service based on exemplary skills, expertise and a thorough understanding of our customers’ needs.
Develop relationships with customers and colleagues through open and continuous communication.
As a team we will continue to strive to develop each other, our service and our business.
Adcock only work with the World’s most reputable manufactures. Our relationships have developed extensively over many years and today Adcock are one of the largest installers of our supplier’s equipment in the UK. Our status with these manufactures allow us to offer extended warranties on installed equipment as well as providing the most energy efficient solutions on the planet. We are a D1+ supplier for Daikin and a Diamond Quality Partner for Mitsubishi Electric, each being the highest partner status achievable
Our Head Office is based in Cambridge. From there we work closely with the 12 UK branches and their managers to ensure that all aspects of the business are working efficiently and professionally. Our Directors have many years’ experience of engineering and cooling systems and have dedicated their careers to Adcock since the 1970s and early 1980s. They are the driving force behind Adcock’s mission to provide complete customer satisfaction, every time.
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