Customer Satisfaction

At Adcock we truly strive to provide an excellent service throughout our business, from the quality of the products that we install, to our courteous and competent engineers that you will meet.

Customer satisfaction and performance evaluation is part of our Quality Management ISO 9001 UKAS compliance and we strive to meet and exceed the set standards.

Feedback is crucial for us maintain what we do well and improve where we can.

Chiltern Construction & Design Ltd

Take our Survey

We are asking for a few minutes of your time by completing our Customer Satisfaction Survey.

As a thank you, we will enter everyone who completes the survey into a quarterly prize draw where you could win £100 shopping vouchers. T&C’s apply.

Take Survey

What do our customers say


Can I please comment on the excellent service that was provided by your business. Your staff was very friendly, professional, quick in decision making, clean and tidy. Overall I would say an excellent service was provided, thank you very much for that.

Lordgate Engineering

Following your engineers visit last week I would like to let you know how impressed I am with the cleanliness of all units and ceiling grills “they look as good as they did 10 years ago”. So, credit where its due and in these continued covid times where we are still hygiene conscious I just wanted to say, “good job”.


I would like to commend the engineers for their positive attitude towards the AP3 HVAC installation and their excellent compliance to all things H&S wise. They were a pleasure to have on site.


My feed back to you is very positive from both installation of new equipment and service of existing equipment. All your staff are friendly and helpful, and I have been very impressed with the quality of the work.

How Are We Doing?

At Adcock we are passionate about providing the best service to our Clients and aim to exceed expectations every time.


of our clients would recommend Adcock to others