Mitie Technical Facilities Management Ltd called Adcock to help with a Mitsubishi multi split system serving the Registrars Offices at Chelmsford County Hall that was reported as “not heating.” Although the system had been installed by another company, Adcock provide a full range of maintenance services for both Adcock installed HVAC equipment, and any system installed by others.
After carrying out a written site specific risk assessment on our digital service worksheet form, our engineer downloaded the service manual for this system on his tablet. He was then able to determine that the configuration DIP switches on the outdoor unit had been inadvertently set to lock the system into cooling only mode. After correcting the settings, operation was checked and tested in both heating and cooling modes, and left working normally.
Adcock’s specialist maintenance team is on hand 24 hours a day, all year round, and can provide you with access to the best-trained teams of engineers in the UK with quick response times. Start your service / maintenance plan and get covered today.
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